There are too many roofing companies and contractors to choose from. However, there are only a handful that will actually provide quality work, honest service, and sufficient customer support. For this reason, it is very important that you personally interview each candidate before hiring them to provide the roofing service your property needs. Continue reading to learn the top 5 most important questions that you should never forget to ask a potential roofing contractor.
❶ Do You Have a Local Office?
You should not trust any contractors that work out of their vehicle, or in another city or state. It may seem like you are being trivial by asking if a roofer has a local office, but you are not. In fact, it is highly necessary. A true, reputable roofing company should have an actual office location that is local to your home and operates within standard business hours. This is a sign of a professional and dependable company.
❷ Are You licensed, Bonded, and Insured?
Having the proper licensed, permits, and insurance is a big factor when it comes to separating the true professionals from the rest. Licensing and certification are proof that you are working with a professional business that retains the technical skills and legal permits necessary to perform their work safely and within the law. A bonded company is important too because it protects a consumer’s financial investment. Furthermore, insurance is important for liability purposes. Clients should never be responsible for any accidents that may occur to roofers on their property. You can actually request for them to provide a copy of their state roofing license and insurance certificate to be sure.
❸ What Are Your Credentials?
Not only is it important that a roofer retain the necessary certifications to provide roof work, they should also retain an extensive resume and industry credentials. Extensive experience, top-grade products, and quality materials are a good indication that you are in the presence of a capable and dependable roofing company. Look for several years of experience coupled with modern equipment and resources.
❹ Does Your Work Come With a Warranty?
Warranties are very important in the roofing and siding industry because installation is a large part of how long and how well they perform. A proper roofing company will offer some sort of warranty or workmanship guarantee on all their services. Post service checkups and inspections should be a part of their warranty too. Just be sure to always look over the warranty thoroughly and read through the content closely to understand its terms and conditions.
❺ Can You Provide a Written Estimate?
This may seem like another trivial question to ask your contractor, but the truth is, it is not something offered among all roofing companies. Written estimates are vital when it comes to home construction and maintenance work because they are usually significant investments. A detailed roofing proposal that is written down on paper is a great indicator that there will not be any future costs, hidden charges, or surprise fees. A good written estimate should also include specifications like the approximate start and finish date and payment procedures.